Shipping policy

Shipping Policy (United States)

At purepixxi, we aim to make shipping simple, transparent, and reliable. Please review the information below before placing your order.

Where We Ship

  • We currently ship within the United States only
  • Orders are fulfilled from our U.S. fulfilment centre in DFW, Texas
  • We do not ship internationally at this time

Shipping Options & Rates

Standard Shipping

USPS Ground Advantage (Tracked)

  • $9.95 flat rate
  • FREE on orders $75+
  • Estimated delivery: 3–7 business days

Standard shipping includes tracking and is delivered by USPS.

Expedited Shipping

USPS Priority Mail (Tracked)

  • $14.95
  • Estimated delivery: 2–4 business days

Expedited shipping is a paid upgrade and is ideal for time-sensitive orders or gifts.

Processing Time

  • Orders are typically processed within 1–2 business days
  • Orders placed on weekends or U.S. public holidays will be processed the next business day
  • Once your order ships, you will receive a confirmation email with tracking details

Delivery Timeframes

All delivery times are estimates, not guarantees.

Delivery speed may vary based on:

  • Shipping destination (distance from Boise, Idaho)
  • Weather conditions
  • Peak shipping periods (holidays or promotions)
  • Carrier delays outside of our control

purepixxi is not responsible for delays caused by the carrier once an order has shipped.

Free Shipping Threshold

  • Free standard shipping applies automatically to orders $75 and over
  • Free shipping is provided via standard shipping (3–7 business days)
  • Expedited shipping is not included unless explicitly stated as part of a promotion

Address Accuracy

Please ensure your shipping address is entered correctly at checkout.

  • purepixxi is not responsible for delivery issues caused by incorrect or incomplete addresses
  • Orders returned due to address errors may be subject to reshipping fees

Lost or Delayed Packages

If your order appears delayed or lost:

  • Please allow sufficient time based on the delivery estimate
  • Contact our customer support team if tracking shows no movement for an extended period

We’ll always do our best to help resolve shipping issues promptly.

Questions?

If you have any questions about shipping, feel free to contact our support team before placing your order.

Shipping Summary

Shipping Option

Cost

Estimated Delivery

Standard Shipping

$9.95

3–7 business days

Free Standard Shipping

$75+

3–7 business days

Expedited Shipping

$14.95

2–4 business days

Final note

This shipping policy is intended to provide clear expectations and operates alongside applicable U.S. consumer protection laws.