Terms of service
Terms of Service
Last updated: [Insert date]
Welcome to purepixxi. These Terms of Service (“Terms”) govern your access to and use of the purepixxi website and the purchase of products from us. Please read these Terms carefully before using our website or placing an order.
1. Who We Are
purepixxi is operated by Westcor UK Limited (“we,” “us,” or “our”), a company registered in the United Kingdom.
If you have any questions about these Terms, please contact us at:
info@purepixxi.com
2. Acceptance of These Terms
By accessing our website, browsing, or placing an order, you confirm that you have read, understood, and agreed to be bound by these Terms, as well as our:
- Shipping Policy
- Returns & Exchanges Policy
These policies are incorporated into these Terms by reference and form part of the agreement between you and us.
If you do not agree to these Terms, please do not use our website or purchase our products.
3. Eligibility to Purchase
You must be 18 years of age or older, or the age of legal majority in your jurisdiction, to place an order on our website.
Parents or legal guardians may purchase products on behalf of children. By placing an order, you confirm that you have the legal authority to do so.
4. Products & Intended Use
purepixxi products are fashion accessories. Earrings are hygiene-sensitive items and are intended for use by children aged 6 years and older, under adult supervision.
Products are intended for use after initial ear piercing has healed. Improper use, misuse, or failure to follow care and safety guidance may result in injury, for which we are not responsible to the extent permitted by law.
5. Orders & Payment
All orders are subject to acceptance and availability.
We reserve the right to:
- Refuse or cancel any order
- Limit quantities per customer
- Correct pricing or product description errors
Prices are displayed in U.S. dollars unless otherwise stated. Payment must be received in full before an order is processed and shipped.
6. Shipping
Shipping is governed by our Shipping Policy, which outlines:
- Shipping rates
- Free shipping thresholds
- Estimated delivery times
- Fulfilment location
- Address accuracy requirements
Delivery times are estimates only and are not guaranteed.
7. Returns & Exchanges
Returns and exchanges are governed by our Returns & Exchanges Policy.
Key points include (without limitation):
- A 30-day return and exchange window
- Earrings must remain unused and sealed in original blister packaging with intact Tyvek sterilization paper
- A $9.95 return shipping fee is deducted from refunds
- Return shipping fees are waived for exchanges
- Replacement items ship according to standard shipping rules
Failure to meet return eligibility requirements may result in refusal of the return or exchange.
8. Intellectual Property
All content on our website—including text, images, product designs, logos, graphics, and branding—is owned by or licensed to purepixxi and is protected by intellectual property laws.
You may not copy, reproduce, modify, distribute, or exploit any content without our prior written permission.
9. User Conduct
You agree not to:
- Use the website for unlawful purposes
- Attempt to interfere with site security or functionality
- Submit false or misleading information
- Abuse return, refund, or exchange processes
We reserve the right to restrict or terminate access to our website if misuse is suspected.
10. Limitation of Liability
To the fullest extent permitted by law:
- purepixxi and Westcor UK Limited shall not be liable for indirect, incidental, consequential, or special damages
- Our total liability for any claim shall not exceed the amount paid for the product giving rise to the claim
This limitation applies regardless of the legal theory asserted.
11. Disclaimer of Warranties
Our website and products are provided “as is” and “as available,” except where warranties are required by law.
We make no guarantees that:
- The website will be uninterrupted or error-free
- Products will meet every individual expectation
Nothing in these Terms limits statutory rights that cannot be excluded under applicable law.
12. Governing Law
These Terms are governed by and construed in accordance with the laws of the State of New York, without regard to conflict-of-law principles.
13. Arbitration & Class Action Waiver
Binding Arbitration
Any dispute, claim, or controversy arising out of or relating to these Terms or your purchase of products shall be resolved by binding arbitration, administered by the American Arbitration Association (AAA) under its Consumer Arbitration Rules.
Arbitration will be conducted on an individual basis only.
No Class Actions
You agree that you may bring claims against us only in your individual capacity, and not as a plaintiff or class member in any class, collective, or representative action.
Small Claims Exception
Either party may bring an individual claim in small claims court if the claim qualifies.
14. Arbitration Opt-Out (30 Days)
You may opt out of arbitration and the class action waiver by sending a written request to:
info@purepixxi.com
Your request must:
- Be sent within 30 days of your purchase
- Include your name, order number, and a clear statement that you wish to opt out
If you opt out, disputes will be resolved in accordance with Section 12 (Governing Law).
15. Force Majeure
We are not responsible for delays or failures caused by events beyond our reasonable control, including but not limited to carrier delays, natural disasters, labor disruptions, or government actions.
16. Changes to These Terms
We may update these Terms from time to time. Any changes will be posted on this page with an updated effective date.
Continued use of the website after changes constitutes acceptance of the revised Terms.
17. Contact Information
For questions about these Terms, please contact:
purepixxi
Operated by Westcor UK Limited
📧 info@purepixxi.com
Final confirmation
By placing an order on our website, you confirm that you have read, understood, and agreed to these Terms of Service.